Return Policy
At JPH., we take pride in providing premium raw Slavic hair extensions and professional tools. Because of the intimate nature of hair products, we maintain strict hygiene and safety standards.
Final Sale on all HAIR.
For hygiene and safety reasons, we do not accept returns or exchanges on any HAIR purchases the product is considered final sale.
Professional tools may be returned in its original state. Tools may be returned for store credit or exchanged within 7 days.
Disclaimer:
JPH. reserves the right to refuse any return or exchange that does not comply with this policy.
Shipping Policy
At JPH., we strive to provide fast, reliable delivery for every order.
Processing Times
• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has shipped.
Shipping Options
• Standard Shipping: 3–7 business days (domestic).
• Express Shipping: 1–3 business days (domestic).
• International Shipping: Delivery times vary by destination.
Order Tracking
All orders include tracking information, which will be emailed to you once your order has been shipped.
Shipping Responsibility
• JPH. is not responsible for lost, stolen, or delayed packages once they are in the possession of the carrier.
• Please ensure that your shipping address is correct before completing your order.
International Orders
• Customs fees, duties, and taxes are the responsibility of the buyer.
• JPH. is not responsible for delays caused by customs clearance.
Terms & Conditions
Welcome to JPH. By purchasing from our website, you agree to the following terms and conditions:
⸻
1. Product Use
• JPH. extensions are designed for professional use only.
• It is the responsibility of the stylist to install, maintain, and remove extensions properly.
• JPH. is not liable for damage caused by improper application, maintenance, or removal.
⸻
2. Payments
• All prices are listed in USD.
• Full payment is required at checkout.
• JPH. reserves the right to adjust pricing at any time without prior notice.
⸻
3. Returns & Exchanges
• For hygiene and safety reasons, all sales are final.
• Customers are responsible for return shipping costs.
• Please see our Return Policy for full details.
⸻
4. Shipping
• Orders are processed within 1–2 business days.
• JPH. is not responsible for lost, stolen, or delayed packages once in the possession of the carrier.
• International customers are responsible for all customs duties, taxes, and fees.
• Please see our Shipping Policy for full details.
⸻
5. Disclaimer of Liability
• JPH. is not responsible for improper use of products, allergic reactions, or results outside of professional application.
• Results may vary depending on maintenance, lifestyle, and installation method.
⸻
6. Intellectual Property
• All content, including images, branding, and product descriptions, are the property of JPH. and may not be copied or used without permission.
⸻
7. Policy Updates
• JPH. reserves the right to update or change these Terms & Conditions at any time.
• Continued use of the website following updates constitutes agreement to the new terms.
Privacy Policy
JPH. values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
⸻
1. Information We Collect
• Personal Information: Name, email address, phone number, billing/shipping address.
• Payment Information: Processed securely through our payment provider (we do not store credit card details).
• Order Information: Products purchased, order history, and preferences.
⸻
2. How We Use Your Information
• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To send updates, promotions, or marketing (only if you opt-in).
• To improve our website, products, and customer experience.
⸻
3. Sharing of Information
• We do not sell or trade your personal information.
• Data may be shared only with trusted third-party providers (such as payment processors or shipping carriers) to complete your order.
• We may disclose information if required by law or to protect our rights.
⸻
4. Data Security
• All transactions are processed using secure, encrypted technology.
• We implement appropriate security measures to protect your data from unauthorized access or disclosure.
⸻
5. Cookies
• Our website may use cookies to enhance your browsing experience and track site performance.
• You can disable cookies through your browser settings, but some features may not function properly.
⸻
6. Your Rights
• You may request access, correction, or deletion of your personal information at any time by contacting us.
• You may opt out of marketing emails by clicking “unsubscribe” at the bottom of our messages.
⸻
7. Updates to This Policy
JPH may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
⸻
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: Mirrorhairco25@gmail.com